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Welcome to Southwell Dental Care


Our goal is to make sure you leave with a smile on your face!

At our practice you'll always find friendly, professional staff that will go out of there way to ensure your visit to the dentist is a happy one!

- Dr. Sunkara

About the practice

We opened our practice in 2011 in the heart of picturesque town of Southwell serving the town and the wider community.

We provide a full range of family and general dentistry in a comfortable and caring environment. Our reputation is built on excellent dental care in relaxed and friendly surroundings & our aim is to provide the very best standard of dental care for you and your family. To achieve this, we invest heavily in the equipment and infrastructure of our practice and in the ongoing professional training of our team.

We provide the full range of NHS treatments for patients of all ages to keep their mouth, teeth and gums healthy There are some treatments ( cosmetic) that are not available under the NHS and you may choose to have these provided privately

We are regulated by the CQC - http://www.cqc.org.uk/location/1-1733112180

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Our Team

A company is only as strong as the team behind it.


Our dental care professionals are selected for their skills and experience and ability to meet our commitment to putting patient care first. Our team of dental surgeons, nurses and support staff work to provide you with a dental care service you can trust to maintain your oral health, in a relaxed and friendly environment.


Meet our team and find out why we're passionate about what we do.

Services

We offer both NHS & Private Treatments options

NHS

Through our partnerships with Local NHS Area Teams, we provide dental care and oral health advice that are necessary to keep your mouth, teeth and gums healthy.
We aim to provide preventative dentistry to help you avoid extensive dental treatments. On NHS dental services the amount you pay depends on the treatments you need. However, some people are exempt from the charges:
• Patients under the age of 18
• Patients who are 18 but still in full-time education
• Expectant mothers
• Nursing mothers
• Others receiving various low income benefits

For more information on NHS exemptions, visit the NHS website

Treatments fall into three bands and are shown below:
Band 1
Examination,Diagnosis and advice, X-ray and Scaling when necessary.
£22.70
Band 2
Fillings, extractions Root Canal Treatments along with Band 1 treatment
£62.10
Band 3
Crowns,Bridges and dentures with Band 1 and Band 2 treatments
£269.30

Private Treatment Options

Make an appointment with us today!

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Facilities

Parking

• Car Parking
• Cycle parking
• Disabled parking
We are pleased to be able to offer ample car parking facilities on site. Our car park comprises of 9 spaces for patients and visitors with a dedicated space for any disabled patients

Reception

When we designed our practice with patient needs and comfort at the forefront of our minds. We created a step free access throughout the practice with space that marries both contemporary style with a relaxing and calming ambience.

Treatment Surgeries

The practice comprises of one fully compliant disabled access dental suite. Treatment rooms consists of latest dental chairs designed for optimum comfort. Surgery cleanliness and hygiene are paramount, the surgeries are cleaned thoroughly on a daily basis and in between patient’s appointments

Central Sterilisation

Cleanliness and hygiene are paramount at the practice. Patients can rest assured of the very best standards of care in terms of decontamination. The practice boasts a modern central sterilisation unit, as set out in the government’s decontamination Best Practice Policy: HTM01-05. We have also invested in Washer disinfector and state of art Autoclave machines to ensure patient safety.

Dental Health

Watching your child suffer with toothache is a painful and upsetting experience. The main cause of toothache is tooth decay. And too often the main cause of tooth decay is too much sugar in the diet. Every time your child eats or drinks anything containing sugar, this sugar combines with the bacteria in your child’s mouth to form acid. This acid attacks their teeth for up to an hour after eating. It can damage their tooth enamel, causing a hole or ‘cavity’ to form. This in turn can lead to fillings – or even an extraction


Prevention of Tooth decay
• Sugar should not be added to weaning foods or drinks • Parents should brush or supervise tooth brushing • As soon as teeth erupt in the mouth brush them twice daily with a fluoridated toothpaste • Brush last thing at night and on one other occasion • Use fluoridated toothpaste containing no less than 1,000ppm fluoride • It is good practice to use only a smear of toothpaste • The frequency and amount of sugary food and drinks should be reduced • Sugar-free medicines should be recommended


Which foods are bad for my child's teeth?
• There are the usual suspects: chocolate, sweets, biscuits, cakes and fizzy drinks. By combining with bacteria in your child’s mouth, they produce high levels of acid. This acid attacks their teeth, damaging the enamel, and leaving them vulnerable to tooth decay. • There are also foods you might not instantly associate with tooth decay. Starchy foods such as crisps, white bread and pretzels not only contain high levels of sugar, they get stuck between teeth more easily. The longer foods like these are in contact with your child’s teeth, the greater damage they can cause. For this reason, it is important they are confined to mealtimes. • Other surprise offenders are fruit smoothies, fruit juice and dried fruit. Whilst considered healthy, they are not tooth-friendly. Their high sugar content can be harmful to your child’s teeth if consumed between mealtimes


Bring your baby to us for a check-up when their first tooth appears.

It is well recognized that oral health has an important role in the general health and well-being of individuals Taking good care of your mouth, teeth and gums does more than help ensure you have a bright, white smile. A healthy mouth and healthy body go hand in hand. Good oral hygiene and oral health can improve your overall health, Brush your teeth with fluoride toothpaste twice a day for about two minutes to help keep your teeth and mouth healthy.


Toothbrush tips
• Replace your brush or brush attachment every three months • Never share your toothbrush, as this can spread infections • Brush your teeth twice a day with fluoride toothpaste for about two minutes


FAQ
When should I brush my teeth?
Brush your teeth for about two minutes last thing at night before you go to bed and on one other occasion every day. Your dentist or hygienist may give you more advice based on your own dental health and needs.
Should I use an electric or manual toothbrush?
It doesn't matter whether you use an electric or manual toothbrush. They're both equally as good, as long as you brush all the surfaces of all your teeth and you use fluoride toothpaste. However, some people find it easier to clean their teeth thoroughly with an electric toothbrush.
What should I look for in a toothbrush?
For most adults, a toothbrush with a small head and a compact, angled arrangement of long and short round-end bristles is fine. Medium or soft bristles are best for most people. If you're using an electric brush, one with an oscillating or rotating head may work better than a manual toothbrush. However, making sure you thoroughly clean your teeth at least twice a day is more important than the type of brush you use. If in doubt, ask your dentist.
What type of toothpaste should I use?
It's important to use a toothpaste with the right concentration of fluoride. Check the packaging to find out how much fluoride each brand contains. Adults should use a toothpaste that contains at least 1,350 parts per million (ppm) fluoride. Your dentist may advise you to use a toothpaste with a higher concentration of fluoride, if you need it.
How to brush your teeth?
Make sure you brush all the surfaces of all your teeth, which should take about two minutes. Remember to brush the inside surfaces, outside surfaces and the chewing surfaces of your teeth.
Don't rinse with water straight after tooth brushing?
After brushing, spit out any excess toothpaste. Don't rinse your mouth immediately after brushing, as it will wash away the concentrated fluoride in the remaining toothpaste, thus diluting it and reducing its preventative effects.
Should I use mouthwash?
Using a mouthwash that contains fluoride can help to prevent tooth decay, but don't use mouthwash – even a fluoride one – straight after brushing your teeth or it will wash away the concentrated fluoride in the toothpaste left on your teeth. Choose a different time to use mouthwash, such as after lunch. Don't eat or drink for 30 minutes after using a fluoride mouthwash.


How to use dental floss?
Flossing isn't just for dislodging food wedged between your teeth. Regular flossing may also reduce gum disease and bad breath by removing plaque that forms along the gum line. It's best to floss before brushing your teeth. • Take 12-18 inches (30-45cm) of floss or dental tape, and grasp it so you have a couple of inches of floss taut between your hands. • Slip the floss or dental tape between the teeth and into the area between your teeth and gums, as far as it will go. • Floss with 8-10 strokes, up and down between each tooth, to dislodge food and plaque.


How to use interdental brushes?
You can use interdental brushes or single-tufted brushes instead of flossing, especially if there are gaps between your teeth. The brush should fit snugly between the teeth. Never use toothpicks to remove trapped food from between your teeth, as you may damage your gums, which could lead to an infection. Your dentist or hygienist can advise you on the best way to use interdental cleaning for your teeth.


Smoking & Dental health
Tobacco use in England continues to kill more than 70,000 people every year, nearly 1,900 of these people die from oral cancer (The Office of National Statistics, 2013). Reduction in tobacco use will help to improve dental treatment outcomes, promote oral and general health and ultimately save lives.


Oral Cancer
In the UK, more than 7,500 people were diagnosed with mouth cancer last year. The disease has grown by a third in the last decade. Although there are risk factors heavily linked to the disease, mouth cancer can affect anybody - that's why it's so important that you know what to look out for. Don't leave that ulcer unattended for more than two weeks. Don't ignore that unusual lump or swelling or red and white patches in your mouth. Early detection could save your life.


Many of us become a little anxious before a dentist appointment but don’t be tempted to put off a dentist visit. If some treatment is needed, it will be less serious than if the treatment is put off.

Practice Policies and Procedures

Your Rights

You have the right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply).
We also comply with the NHS Code of Practice on Confidentiality and we have a requirement under their professional Code of Ethics to keep records about you confidential, secure and accurate. All of our staff contracts of employment contain a requirement to keep patient information confidential.

Urgent Dental Care

The provision of urgent care is included during surgery working hours and we aim is to see our patients within 24 hours. Please call 01636 918202 for urgent dental care. The emergency telephone number for out of surgery hours is 111.

Failed Appointments

If you are unable to keep your appointment please let us know as soon as possible so that we can use the time for another patient in need of dental care. Failed appointments not only waste NHS resources but also clinical time at the practice. If you miss 2 or more appointments and give less than 24 hours’ notice, we may not be able to complete your treatment or offer you NHS care in the future

Infection Prevention and Control Policy

For the safety of our patients, visitors and team this practice follows the latest guidelines and research on infection prevention. We comply with the [England: HTM 01-05 ‘essential quality requirements’. We take Universal Precautions for all patients, to minimize all of the known and unknown risks of cross infection.
Decontamination
We follow the latest decontamination guidelines from the Department of Health, England for new and used instruments. Stored instruments are protected against recontamination. The treatment rooms and all equipment are decontaminated appropriately between patients and at the end of every clinical session.

Privacy Policy

The practice is committed to complying with the Data Protection Act 1998 and the GDC Standards by collecting, holding, maintaining and accessing data in an open and fair fashion. The practice does not process any relevant ‘sensitive personal data’ without prior informed consent.
Disclosure Of Information
In order to provide proper and safe dental care, we may need to disclose personal information about you to your GP and other health professionals involved in your care, NHS authorities, the Benefits Agency. We will not share your data with anyone else without your consent.
Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information.
In very limited circumstances as when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent.

Privacy Notice

The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.
The Data controller is Mr.C.Sunkara , who is also the information Governance Lead and Ms. Ellen Bramley is the Data Protection Officer.
You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.
We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential.
Information that we collect from you
We may collect the following information about you: * Personal details such as your name, date of birth, national insurance number, NHS number, address, telephone number and email address * Information about your dental and general health, including Clinical records made by dentists and other dental professionals involved with your care and treatment * X-rays, clinical photographs, digital scans of your mouth and teeth, and study models * Medical and Dental histories * Treatment plans and consent * Dates of your appointments * Details of any complaints you have made and how these complaints were dealt with * Correspondence with other health professionals or institutions * Details of the fees we have charged, the amounts you have paid and some payment details
How we use your informtion
To provide you with the dental care and treatment that you need, we require up-to-date and accurate information about you.
We will share your information with the NHS in connection with your dental treatment.
We will seek your preference for how we contact you about your dental care. Our usual methods are telephone, email or letter.
We may use your contact details to inform you of products and services available at our Practice.

Sharing informtion
Your information is normally used only by those working at the practice but there may be instances where we need to share it – for example, with:
* Your Doctor * The hospital or community dental services or other health professionals caring for you * NHS payment authorities * The Department for Work and Pensions and its agencies, where you are claiming exemption or remission from NHS charges * Debt collecting agency.
We will only disclose your information on a need-to-know basis and will limit any information that we share to the minimum necessary.
In certain circumstances or if required by law, we may need to disclose your information to a third party not connected with your health care, including HMRC or other law enforcement or government agencies.
Keeping your information safe
We store your personal information securely on our practice computer system and in a manual filing system. Your information cannot be accessed by those who do not work at the practice; only those working at the practice have access to your information. They understand their legal responsibility to maintain confidentiality and follow practice procedures to ensure this.
We keep your records for 10 years after the date of your last visit to the Practice or until you reach the age of 25 years, whichever is the longer.

Access to your information and other rights
You have a right to access the information that we hold about you and to receive a copy. You should submit your request to the practice in writing or by email. We do not usually charge you for copies of your information; if we pass on a charge, we will explain the reasons.
You can also request us to
* Correct any information that you believe is inaccurate or incomplete. If we have disclosed that information to a third party, we will let them know about the change * Erase information we hold although you should be aware that, for legal reasons, we may be unable to erase certain information (for example, information about your dental treatment * Stop using your information – for example, sending you reminders for appointments or information about our service * Supply your information electronically to another dentist.
The details of how we ensure security of personal data is in our Security Risk Assessment and Information Governance Procedures
Comments, suggestions and complaints
Please contact Mr.C.Sunkara at the practice for a comment, suggestion or a complaint about your data processing on 01636 918202 or by writing to or visiting the practice. We take complaints very seriously.
If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113. The ICO can investigate your claim and take action against anyone who’s misused personal data.
This Privacy Notice is available at reception or by calling practice on 01636 918202

Practise Complaints Policy

It is the aim of this practice to ‘Have a Clear and Effective Complaints Procedure’ by meeting the GDC ‘Standards for the Dental Team’ and to deliver good practice in complaint handling. If you have a complaint or concern about the service you have received from your dentist or any of the staff working in this practice, please let us know. We operate a practice complaints procedure as part of a NHS system for dealing with complaints, which adheres to national criteria.
How To Make A Complaint
Most problems can be sorted out quickly and easily, at the time they arise and with the person concerned. If your problem cannot be resolved this way and you wish to make a complaint, let us know as soon as possible - ideally, within a matter of days or weeks. This will enable us to establish what happened more easily.
Complaints should be addressed to Practice Manager. We will explain the complaints procedure to you and will ensure that your concerns are dealt with promptly and courteously.
How We Deal With Your Complaint
We will acknowledge your complaint within 3 working days and aim to have looked into your complaint within 14 working days of the date when you first raised it with us. we shall aim to: 1. Find out what happened and what went wrong 2. Enable you to discuss the problem with those concerned, if this is your wish 3. Ensure you receive an apology, where this is appropriate 4. Identify what we can do to make sure the problem doesn’t happen again
Satisfactory Resolution of Complaints
We hope that, if you have a problem, you will use our practice Complaints Procedure. We believe this will give us the best chance of putting right whatever has gone wrong and an opportunity to improve our practice.
However, this does not affect your right to approach the NHS Commissioning Board, if you are dissatisfied with the result of our investigation. You should contact the following:
NHS Commissioning Board, PO BOX 16738, Redditch B97 9PT or Telephone: 0300 311 22 33

Water quality & Legionella control

Dental unit waterlines undergo disinfection, flushing and maintenance to minimize the risk of bio-contamination. Practice water is inspected and tested as necessary to maintain water quality. The practice takes all reasonable measures to minimize the risk of exposure of staff, patients and visitors to legionella in accordance with existing guidance. The practice carries out regular legionella risk assessment, water tests and audits. Flushing of hot and cold water outlets is routinely undertaken by the practice, the water management procedures are followed.
Staff Training
Each member of the team undergoes regular training and review and has a responsibility to ensure a safe working environment for all. Training includes the principles of infection prevention, the use of decontamination equipment and materials, Medical emergencies and daily inspection and testing of equipment and the maintenance of records.

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Southwell Dental Care
Tel: 01636 918202 Address: 70 Lower Kirklington Road,
Southwell, Nottinghamshire,
Nottinghamshire, NG25 0BH

Practice Hours

Monday to Friday 09:00 - 17:00

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